Frequently Asked Questions

  • Check in is from 2pm. But if the room is ready before this you can check in then. If not, you can leave any luggage to store with us while you explore the city. And if you leave us your mobile number we will call you to let you know as soon as your room is available.

  • We do not have a car park at the hotel but the best option for you is at the St James Quarter. Here is the link – it is just a few minutes walk from the hotel. Car Park - St James Quarter
    There is pay per hour parking on a first come first served basis in front of the hotel (this is free between 6.30pm and 8am)

  • No

  • Complimentary

  • Yes, anytime.

  • Yes

  • Trams are one of the easiest ways to get to and from the airport with fast and frequent services to Edinburgh city centre. Trams depart every 7 minutes, between 7am and 7pm, and every 10 minutes out with these hours, with an end-to-end journey of just 30 minutes. A ticket to the airport is £7.90 (or £9.50 return) and you can but this at every tram stop.

  • No

  • Yes

  • No. Someone will assist with luggage

  • We offer a complimentary 'Grab and go' service which has a selection of teas/coffees, fruit and breakfast bars. We also serve a full a la carte breakfast menu at our sister hotel just two minutes away at 8 York Place - The New Town Hotel www.newtownhotel.co.uk